Billing Policy:
Your information is being submitted on a secure line, we do not provide
information to any 3rd party. |
| We accept Visa, Master Card and
American Express. If you do not have one of these credit cards you can
send us a wire transfer. Please contact one of our Travel Consultants
for further details. |
| Rates are quoted in different
currencies which are accordingly highlighted at all times. Rates shown
in Mexican Pesos will be charged in Mexican Pesos, all other currencies
will be converted to US dollars at the exchange rate on the date of the
transaction. Please note that the amount which will be posted on your
monthly billing statement can differ up to three percent due to
fluctuating international currency exchange rates. Viajes Beda S. A. de
C. V. cannot be held responsible for fluctuating exchange rates and by
accepting these policies you acknowledge that you have been advised of
the exchange rate fluctuations and agree to our processing the
transaction in US dollars. |
| The corresponding reservation amount
will immediately be charged to your credit card once submitted and
reservation status shows confirmed. Please note that your billing
statement will read “E-Travel Reservation Center”. All
reservations are subject to availability at the time of reservation
processing. Availability cannot be guaranteed until full payment is
received. For some reservations (accordingly highlighted before entering
your contact and credit card details) we have to verify availability
directly with the supplier’s reservation department before confirming to
you. We ask for a maximum of 48 hours of such availability check and
confirmation. |
| The rates displayed are valid only for
the date of your quote. If reserved, these rates will apply for your
charge, if not they may vary without prior notice. A reservation is
considered complete once you have a confirmation number and the
according charge has been applied. By reserving you confirm having
accepted our reservation and cancellation policies. Your verbal and/or
written authorization to use your credit card number for payment
indicates your compliance with our reservation and billing policies,
whether or not you have actually signed the appropriate draft. To avoid
any inconveniences you must print your reservation voucher and present
it at the moment of using the reserved service. If you want to change or
cancel your reservation please contact your assigned Travel Consultant
(mentioned at the moment of reserving) together with your reservation
and/or confirmation number. Cancellation requests have to be received in
writing. Any change is subject to availability and re-quoting of rates;
cancellations are subject to our cancellation policies. |
| Despite our best efforts, there may be
a small number of miss-priced items or wrong information in our
database. Rest assured, however, that we verify prices as part of our
confirmation procedures. If an item's correct price is lower than our
stated price, we charge the lower amount. If an item's correct price is
higher than our stated price, we will contact you for instructions or
cancel your order and notify you of such cancellation. In case of wrong
information had been provided Viajes Beda S. A. de C. V. will do its
best efforts to correct the information, however, cannot be held
responsible for indemnifications of inconveniences caused by such
mistake. In these cases you have the option to cancel without any
penalizations.
Viajes Beda S. A. de C. V. makes
arrangements with suppliers who provide travel services such as but not
limited to hotels, ground transportation, sightseeing or other
activities included in your tour. Although we try our best to choose the
most reputable suppliers, Viajes Beda S. A. de C. V. cannot be held
responsible for their acts and omissions. The travel services are
subject to the conditions imposed by these suppliers, and their
liability may, in turn, be limited by their tariffs and conditions of
service. Viajes Beda S. A. de C. V. acts only in the capacity of agent
for the client or for the supplier of the goods and services rendered
and as such, mains no control over the personnel, equipment, operations
or goods of the supplier.
Viajes Beda S. A. de C. V. will not
assume responsibility for any claims, costs or expenses arising out of
personal or third party injury, accidents or death, loss or damage of
personal property, loss of enjoyment, upset, disappointment, distress or
frustration, whenever physical or mental, resulting from any of the
following: (a) The act or omission of any party other than Viajes Beda
S. A. de C. V. or its employees; (b) Sickness, theft, labor disputes,
mechanical breakdown, quarantine, government actions, weather, or any
other cause beyond Viajes Beda S. A. de C. V.’s direct control; (c) Your
failure to obtain the documentation required for your trip such as, but
not limited to, passports, visas and certificates, in which case you
will also not be entitled to any refund; (d) Your failure to follow
instructions including but not limited to airport departure times,
check-in and check-out dates and times, voucher redemption policies; (e)
Cancellation or change for any reason in the travel services offered. We
reserve the right to cancel or change the travel services at our
discretion, but will try to substitute comparable services. If we must
completely cancel your reservation, Viajes Beda S. A. de C. V.’s
liability will be limited to a refund of all monies paid to Viajes Beda
S. A. de C. V.; (f) A full refund, however, will not be honored in
situations where travel must be cancelled, interrupted and/or postponed
by Viajes Beda S. A. de C. V. for reasons which are beyond its control
(force majeure situations, such as but not limited to weather,
hurricane, earthquakes, acts of terrorism, etc.) and where Viajes Beda
S. A. de C. V.’s contractual obligations with its suppliers does not
allow it to obtain reimbursement of the sum paid, or to be paid, to the
supplier on behalf of the customer. In any case, a 10% administrational
fee of the total amount of the reservation can be retained at the
discretion of Viajes Beda S. A. de C. V.
Viajes Beda S. A. de C. V. herewith
states that (a) Photographs shown are representational only and do not
guarantee that everything will be exactly as depicted upon arrival; (b)
Hotel and service star ratings are based on Viajes Beda S. A. de C. V.’s
interpretation and may differ from ratings reported elsewhere; (c)
travel service descriptions are updated at the best of Viajes Beda S. A.
de C. V.’s knowledge but do not guarantee that everything will be
exactly as described upon arrival; (d) Viajes Beda S. A. de C. V.
reserves the right to decline any client at any time; (e) Written notice
or any claim against Viajes Beda S. A. de C. V. must be received no
later than fourteen (14) days after your return from your trip.
Reservation:
What constitutes a reservation.
A reservation is not confirmed until you receive an email from e-travel
solutions that states that your reservation has been fulfilled and paid
for in full. Not receiving an email does not constitute and do not
assume that you have a reservation. It is up to you the client to
make sure that you have a valid reservation. If we have not
answered you within 48 hours please send us an email to make sure that
the process is going along as it should be. |
| Cancellation Policies: |
| Hotel Reservations: |
| At the moment of reserving, the
applicable hotel’s specific cancellation policy will be displayed.
Following our “general” hotel reservations policies, applicable to most
of the hotels: |
| Reservations cancelled 15 days or more
prior to arrival date are subject to a charge of 10% of the total amount
of the reservation. |
Reservations cancelled 14 to 3 days
prior to arrival date are subject to a 2 night charge.
|
Reservations cancelled 2 to 0 days
prior to arrival date, "No shows" and early departures are 100%
non-refundable.
|
| Christmas, New Years and
Easter: |
| Different cancellation policies for
reservations made for Christmas, New Year and Easter may apply. Please
request further information. |
| Tours & Transportation: |
| At the moment of reserving, the
applicable tour’s and transportation’s specific cancellation policy will
be displayed. Following our “general” tour and transportation
reservations policies, applicable to most of the tours and
transportations: |
| Reservations cancelled 3 days or more
prior to the scheduled service are subject to a charge of 10% of the
total amount of the reservation. |
Reservations cancelled 2 to 0 days
prior to the scheduled service or "No shows" are 100 % non-refundable.
Billing Policy 2
RESERVATION POLICIES: Rates listed are exclusively valid for the inquiry
date. They are subject to change and will only be honored as shown on
the website if the service requested is confirmed by means of charge to
your credit card and you receive a confirmation number. Upon making a
reservation it becomes necessary for you to give your authorization,
written and/or verbal, to run the corresponding charge on your credit
card and by this you declare to have full knowledge of our Reservation
and Payment Policies, Disclaimer and Cancellation Policies. All
reservations are subject to availability existing at the moment of your
request. No confirmation can be issued until full payment for the
requested service has been made. In some cases (which are duly marked
for you to easily identify them before filling out contact information
and credit card number fields) it will be necessary to check
availability directly with the service operator before a confirmation
can be issued to you. Please note that this verification and
confirmation process may take up to, and never more than, 24 hours. In
order to avoid inconveniences, please make a printout of your
reservation voucher and have it ready for check-in to the reserved
service. Should a change to a confirmed reservation be needed, please
contact your assigned Travel Consultant and have your reservation and/or
confirmation number handy. We strongly suggest reading the CANCELLATION
POLICIES section hereinafter. Any changes are subject to availability
and rate adjustments when necessary. Our CANCELLATION POLICIES are
applicable at all times without exception. PAYMENT POLICIES: The amount
corresponding to your reservation will be immediately charged to your
credit card, provided it has a confirmed reservation status. Please bear
in mind that your credit card billing statement will show "E-TRAVEL
RESERVATION CENTER" as the company responsible for the charge, except
for some reservations including flights where you might have two
charges, one for the airfare amount and another for the remaining amount
of all other services such as your hotel, airport shuttle or activity
reservation, taxes, fees, and other. These charges may appear as
“E-TRAVEL RESERVATION CENTER” and the corresponding “AIRLINE COMPANY
NAME”. VISA, MASTERCARD and AMERICAN EXPRESS are welcome. We will be
glad to accept your wire transfer as an alternative form of payment.
Please contact one of our Travel Consultants for further details. The
currency in which service rates are quoted on the website may be other
than Mexican pesos or US dollars, in which case the specific currency
will be readily specified for your easy identification. Mexican pesos
rates will always be charged in Mexican pesos. For any other currency,
however, the amount to charge will be first converted into US Dollars
and the exchange rate prevailing on the transaction date will be
applied. This movement may cause a variation of up to 3% above the
international fluctuation index for currency exchange and such
difference will show on your billing statement. The website cannot be
held responsible for this variation and upon accepting the PAYMENT
POLICIES you acknowledge to have been informed of the exchange rate
fluctuation and declare your agreement to the corresponding charge being
made into US Dollars. DISCLAIMER: The website works as a middle-agent
between the client and the operator of services listed on the website.
As such, the website creates the necessary commercial connections in
compliance with its own service and quality standards to provide
services such as, but not limited to, hotel accommodations, ground
transportation and other travel activities. Only the most reputable
suppliers are selected for this purpose. However the website cannot be
held liable for their acts, omission, wrongdoing or other. Travel
services are subject to the conditions set by those suppliers, and their
liability may, in turn, be limited by their tariffs and conditions of
service. The website acts only in its role of agent for the client or
for the supplier of the goods and services rendered and as such, does
not keep any legal authority or control over the operator’s Personnel,
assets, operation and/or property. The website herewith declares that,
(a) Photographic material published on its website is intended to render
a general depiction of the service in question and by no means can be
guaranteed that the service will be supplied exactly as depicted. (b)
Star ratings assigned to hotel accommodations and services are based on
the website’s own standards and quality criteria and may not necessarily
match rating criteria used elsewhere. (c) Travel services descriptions
are regularly updated for a depiction of the product as close to reality
as possible. However, the website cannot be held accountable for
variations occurring upon your arrival at the Travel Service site. (d)
The website will reserve the right to deny the supply of a service to
any client at any given moment if and when it considers convenient to do
so. (e) Any claim or comments that the client should present about the
services received must be submitted in writing within a period of time
no longer than 14 (fourteen) days from travel’s end date. The website
will not assume liability for any claims, costs or expenses arising from
personal injuries to the client or third parties, or caused by
accidents, fatalities, loss or damage to personal property, lack of
enjoyment or claims over emotional and mental states such as upset,
disappointment, anguish, distress or frustration, or any other damage,
whether physical, mental or emotional, arising from the following: (a)
Acts committed or omissions caused by any party other than the website
or its employees. (b) Illness, theft, labor disputes, mechanical
failures, quarantine, Government actions, weather or any other
circumstance beyond direct control of the website. (c) The client’s
failure to obtain the required travel documentation such as, but not
limited to, passport, visas and certificates, in which case no refund
will be granted. (d) The client’s failure to comply with travel
instructions such as, but not limited to, flight schedules, hotel
check-in and check-out dates and times, and voucher redemption policies.
(e) Changes to, or cancellation of, the travel services offered,
notwithstanding the reason. The website reserves the right to cancel or
change the travel services at its discretion, but will try to substitute
them with comparable services. If a reservation must completely be
canceled, the website’s liability will be limited to a refund of all
monies paid to the website. (f) A full refund will not be granted by the
website in situations when a service must be interrupted, postponed or
cancelled for reasons beyond its control (acts of God such as bad
weather -including hurricanes- , earthquakes or war, acts of terrorism
or else), circumstances under which the website is not allowed to obtain
full refund from service operators in view of specific contract terms.
In order to cover book-keeping and administration services, the website
will be thus entitled to up to a 10% retention upon the total amount
paid by the client for his/her reservation. Despite our close
communication with our selected group of service suppliers, there is
still a possibility that changes on the rates may occur without notice.
As some of the rates become expired and cannot be timely updated by the
operator to your immediate convenience, the website regularly runs a
rates verification process which may yield differences between the price
you have paid for your reservation and the price you need to pay to
actually enjoy the service. When an updated rate happens to be lower
than the originally offered to you, the website will only charge the
lower amount. When an updated price is higher than the originally quoted
price, the website will have a Travel Consultant inform you of the
specific variation and the resulting balance that needs to be covered.
Should you not agree to the correct amount and decide to cancel upon the
circumstances, the website will honor you cancellation request without
penalization. The website and its service suppliers will also be
released from any responsibility towards compensations that the client
may claim and will not be considered liable for any inconveniences
arising from the said rate difference and/or cancellation.
Cancellation Policy
Cancellation Policies: Reservations cancelled 15 days or more prior to
arrival date are subject to a charge of 10% of the total amount of the
reservation. Reservations cancelled 14 to 3 days prior to arrival date
are subject to a 2 night charge. Reservations cancelled 2 to 0 days
prior to arrival date, "No shows" and early departures are 100%
non-refundable. Christmas, New Year, Easter and any other holiday:
Reservations cancelled 31 days or more prior to arrival date are subject
to a charge of 10% of the total amount of the reservation. Reservations
cancelled 30 to 15 days prior to arrival date are subject to a 2 night
charge. Reservations cancelled 14 to 0 days prior to arrival date, "No
shows" and early departures are 100% non-refundable. |
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